---
title: Find your cooler with Track app (iOS)
description: How to set up Track app (iOS) with the correct communications settings to find coolers when you visit their installation location.
---

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July 28, 2026

# Find your cooler with Track app (iOS)

## How to set up Track app (iOS) with the correct communications settings to find coolers when you visit their installation location.

When you are setting up permissions for Track app for the first time, or adjusting later, it's important to enable Location, Bluetooth and Notification permissions in your phone so you can connect to AoFrio hardware during site visits to confirm your cooler location and upload data. 

---

**Bluetooth permissions for iOS**

- **iOS14** - If you are using iOS 14 on your phone, you will receive a request to access your device's Bluetooth function. This is to allow the software to detect and connect with AoFrio SCS Controllers in nearby coolers.  We recommend that you tap **OK** to enable this functionality.  If you choose to tap **Don't allow**, you will need to open the app each time you wish to find and connect to a cooler and will also need to enable Bluetooth for the time you are connected.
- **iOS 13 or below** - Access to Bluetooth is permitted by default so you shouldn't need to make adjustments when visiting a site and trying to locate your cooler (or the AoFrio hardware inside). If you prefer to disable this setting, tap **Settings** in the main menu of Track app and update the Bluetooth settings.

---

**Notification permissions for iOS**

- **iOS 14 or earlier** - Track app will ask to send notifications to your phone with a message titled "SCS Connect Track would like to send you notifications". These notifications let you know if:  
    - there is a successful connection
    - all data has been successfully collected from connected AoFrio hardware

We recommend that you tap **Allow**. If you choose **Don't allow**, you won't receive notifications.

---

**Location settings**

When you set up an iOS device with Track app for the first time, you will normally be prompted several days after initial installation to allow background location tracking.

We recommend that you tap **Always Allow** to enable the quickest connection and data upload to your cooler fleet when visiting their locations.

- If you tap **Change to only while using,** you will only be able to find and connect to your cooler then upload data if you open the app at that site and enable your phone to use location settings.
- If you prefer to disable this setting, tap **Settings** in the main menu of Track app and update the Location settings.

NOTE: The only location data used and stored by Track app is the location of any AoFrio hardware it has recently scanned.

 

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