Troubleshooting issues for Wellington motors
Find out how to diagnose the most common issues for motors and what actions you can take to resolve them.
Motors may pause momentarily during starting and may reverse a number of times before a stable operating speed and direction is achieved. This is normal behaviour for this type of motor and is not a fault condition.
| Problem | Possible cause | Action |
| Motor does not turn | No mains power | Check mains power supply |
| Faulty connection | Check power cable connection | |
| Reverse function timed out | Allow motor to reset to CCW mode | |
| Thermal protection activated | Allow motor to cool down and Thermal Protector to reset | |
| Motor fails to start after multiple attempts or stops and starts often. | Fan diameter or pitch too large | Reduce load on motor |
| Motor runs in wrong or opposite direction | Black control wire not connected properly | Check the connection of the black control wire connection |