---
title: ALr 20 - How the 'Return Air Under Temperature' alarm works
description: If the cooler temperature has dropped below the normal mode setpoint by a specified amount, the SCS Controller can switch off the compressor and other outputs to protect the asset and trigger an AL20 alarm.
---

[Skip to content](https://support.aofrio.com/how-the-return-air-under-temperature-alarm-works#main-content)

- [English](https://support.aofrio.com/how-the-return-air-under-temperature-alarm-works)
- [Español - México](https://support.aofrio.com/es-mx/al20-cómo-funciona-la-alarma-de-retorno-de-aire-bajo-temperatura)
- [Português - Brasil](https://support.aofrio.com/pt-br/al20-como-funciona-o-alarme-de-retorno-de-ar-em-baixa-temperatura)

English

Show submenu for translations

![](https://support.aofrio.com/hs-fs/hubfs/e7b764c0-c89a-4e26-92a2-ab6256f23c6a_medium.png?width=100&height=75&name=e7b764c0-c89a-4e26-92a2-ab6256f23c6a_medium.png)

Open main navigation

Close main navigation

- - [English](https://support.aofrio.com/how-the-return-air-under-temperature-alarm-works)
    - [Español - México](https://support.aofrio.com/es-mx/al20-cómo-funciona-la-alarma-de-retorno-de-aire-bajo-temperatura)
    - [Português - Brasil](https://support.aofrio.com/pt-br/al20-como-funciona-o-alarme-de-retorno-de-ar-em-baixa-temperatura)

  English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.aofrio.com/?hsLang=en)
2. [IoT hardware operation & behavior](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en)
3. [SCS Controller - Faults & Alarms](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#scs-controller-faults-alarms)

July 2, 2026

# ALr 20 - How the 'Return Air Under Temperature' alarm works

## If the cooler temperature has dropped below the normal mode setpoint by a specified amount, the SCS Controller can switch off the compressor and other outputs to protect the asset and trigger an ALr 20 alarm.

Review the fault logic for the 'Return Air Under Temperature' alarm in the following graph:

!['Return Air Under Temperature' alarm](https://support.aofrio.com/hs-fs/hubfs/faultlogic_ReturnAirundertemp_ENG3a.jpg?width=670&height=452&name=faultlogic_ReturnAirundertemp_ENG3a.jpg)

### **Possible causes and actions**

Fault Reference

## ALr 20 · Return Air Under Temp

SCS 500 / 600 Controller

ALARM ACTIVE

WHAT TRIGGERS IT

If the cooler temperature drops **below the normal mode setpoint** by a set amount, the SCS Controller switches off the compressor and other outputs to protect the asset and raises **ALr 20** — the Return Air Under Temperature alarm. It typically shows up when the product keeps getting colder even after the compressor has turned off.

RESOLVE IT

 

CHECK

#### Verify compressor wiring & settings

Confirm the compressor is correctly wired, and that the **Compressor State** parameter is set correctly.

Still not resolved? It may be caused by an external secondary compressor relay failure.

Once wiring and settings check out, you're done.

Mark issue resolved

 

- [Support for your role](https://support.aofrio.com/support-for-your-role?hsLang=en#main-content)

    - [Service technician](https://support.aofrio.com/support-for-your-role?hsLang=en#service-technician)
    - [Hardware installer](https://support.aofrio.com/support-for-your-role?hsLang=en#hardware-installer)
    - [OEM buyer or engineer](https://support.aofrio.com/support-for-your-role?hsLang=en#oem-buyer-or-engineer)
    - [Fleet manager](https://support.aofrio.com/support-for-your-role?hsLang=en#fleet-manager)
    - [Food Safety manager](https://support.aofrio.com/support-for-your-role?hsLang=en#food-safety-manager)
    - [Your AoFrio account](https://support.aofrio.com/support-for-your-role?hsLang=en#your-aofrio-account)
    - [Frequently Asked Questions (FAQ)](https://support.aofrio.com/support-for-your-role?hsLang=en#frequently-asked-questions-faq)
- [Identify & recover lost assets](https://support.aofrio.com/identify-recover-lost-assets?hsLang=en#main-content)

    - [Asset protection](https://support.aofrio.com/identify-recover-lost-assets?hsLang=en#asset-protection)
    - [Asset identification & tracking](https://support.aofrio.com/identify-recover-lost-assets?hsLang=en#asset-identification-tracking)
- [Software & Firmware releases](https://support.aofrio.com/software-firmware-releases?hsLang=en#main-content)

    - [Release notifications](https://support.aofrio.com/software-firmware-releases?hsLang=en#release-notifications)
    - [Firmware for IoT hardware](https://support.aofrio.com/software-firmware-releases?hsLang=en#firmware-for-iot-hardware)
- [About our software & platform](https://support.aofrio.com/about-our-software-platform?hsLang=en#main-content)

    - [General](https://support.aofrio.com/about-our-software-platform?hsLang=en#general)
    - [iQ platform](https://support.aofrio.com/about-our-software-platform?hsLang=en#iq-platform)
    - [Field app](https://support.aofrio.com/about-our-software-platform?hsLang=en#field-app)
    - [Track app](https://support.aofrio.com/about-our-software-platform?hsLang=en#track-app)
    - [Food Retail](https://support.aofrio.com/about-our-software-platform?hsLang=en#food-retail)
    - [User Manager](https://support.aofrio.com/about-our-software-platform?hsLang=en#user-manager)
    - [Report app](https://support.aofrio.com/about-our-software-platform?hsLang=en#report-app)
    - [Lab app](https://support.aofrio.com/about-our-software-platform?hsLang=en#lab-app)
    - [OEM Dashboard](https://support.aofrio.com/about-our-software-platform?hsLang=en#oem-dashboard)
    - [Cradle app](https://support.aofrio.com/about-our-software-platform?hsLang=en#cradle-app)
    - [Universal Programmer app](https://support.aofrio.com/about-our-software-platform?hsLang=en#universal-programmer-app)
- [IoT hardware](https://support.aofrio.com/iot-hardware?hsLang=en#main-content)

    - [IoT ecosystem](https://support.aofrio.com/iot-hardware?hsLang=en#iot-ecosystem)
    - [Gateway - LTE Cat M1 & LTE Cat 1 BIS](https://support.aofrio.com/iot-hardware?hsLang=en#gateway-lte-cat-m1-lte-cat-1-bis)
    - [SCS Controller - General information](https://support.aofrio.com/iot-hardware?hsLang=en#scs-controller-general-information)
    - [SCS 800 Controller](https://support.aofrio.com/iot-hardware?hsLang=en#scs-800-controller)
    - [SCS 500 & 600 Controller](https://support.aofrio.com/iot-hardware?hsLang=en#scs-500-600-controller)
    - [Monitor](https://support.aofrio.com/iot-hardware?hsLang=en#monitor)
    - [Network Pro](https://support.aofrio.com/iot-hardware?hsLang=en#network-pro)
    - [Compact LoRaWAN Temperature Sensor](https://support.aofrio.com/iot-hardware?hsLang=en#compact-lorawan-temperature-sensor)
    - [LoRaWAN Gateway](https://support.aofrio.com/iot-hardware?hsLang=en#lorawan-gateway)
- [Mounting & commissioning hardware](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#main-content)

    - [General](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#general)
    - [Gateway](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#gateway)
    - [SCS Controller](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#scs-controller)
    - [Motors & fans](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#motors-fans)
    - [Temperature sensors](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#temperature-sensors)
    - [Network Pro](https://support.aofrio.com/mounting-commissioning-hardware?hsLang=en#network-pro)
- [IoT hardware operation & behavior](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#main-content)

    - [Cellular & Bluetooth connectivity](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#cellular-bluetooth-connectivity)
    - [Optimize cooler performance & energy use](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#optimize-cooler-performance-energy-use)
    - [SCS Controller](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#scs-controller)
    - [SCS Controller - Parameters](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#scs-controller-parameters)
    - [SCS Controller - Faults & Alarms](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#scs-controller-faults-alarms)
    - [Monitor](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#monitor)
    - [Gateway](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#gateway)
    - [Network Pro](https://support.aofrio.com/iot-hardware-operation-behavior?hsLang=en#network-pro)
- [Motors & fans](https://support.aofrio.com/motors-fans?hsLang=en#main-content)

    - [General](https://support.aofrio.com/motors-fans?hsLang=en#general)
    - [ECR 2 26W motor](https://support.aofrio.com/motors-fans?hsLang=en#ecr-2-26w-motor)
    - [ECR 2 13W motor](https://support.aofrio.com/motors-fans?hsLang=en#ecr-2-13w-motor)
    - [ECR 1 motor](https://support.aofrio.com/motors-fans?hsLang=en#ecr-1-motor)
    - [ECR 82/92 motor](https://support.aofrio.com/motors-fans?hsLang=en#ecr-82-92-motor)
    - [Fan packs - 13W applications](https://support.aofrio.com/motors-fans?hsLang=en#fan-packs-13w-applications)
    - [Fan packs - 26W applications](https://support.aofrio.com/motors-fans?hsLang=en#fan-packs-26w-applications)
    - [Other fans](https://support.aofrio.com/motors-fans?hsLang=en#other-fans)
- [Manuals & datasheets](https://support.aofrio.com/manuals-datasheets?hsLang=en#main-content)

    - [IoT hardware](https://support.aofrio.com/manuals-datasheets?hsLang=en#iot-hardware)
    - [Motors and fans](https://support.aofrio.com/manuals-datasheets?hsLang=en#motors-and-fans)
    - [Software](https://support.aofrio.com/manuals-datasheets?hsLang=en#software)
- [Special access resources](https://support.aofrio.com/special-access-resources?hsLang=en#main-content)

    - [General](https://support.aofrio.com/special-access-resources?hsLang=en#general)

[![Chill listening crop-3](https://support.aofrio.com/hubfs/favicon-1.ico "Chill listening crop-3")](https://aofrio.com/)

78 Apollo Drive, Rosedale, Auckland 0632  
New Zealand

<https://www.facebook.com/people/AoFrio-Ltd/61551106140936/> <https://twitter.com/AoFrio_IoT> <https://www.linkedin.com/company/aofrio-ltd/> <https://www.youtube.com/@aofrio>

Copyright © 2025, AoFrio Limited