Top 10: Quick start checklist for Service Technicians when visiting a cooler

This structured approach leverages both the hardware and the ecosystem of software tools to identify common issues in malfunctioning coolers.

Check cooler power and connections - Ensure the cooler is getting power and all cables or connections to the SCS Controller and Monitor are secure.
Verify Monitor functionality - Confirm that the AoFrio Monitor is installed and operational; check its battery status or power supply.
Connect using Track or Field App - Use an authorized mobile device to connect via Bluetooth and collect data from the cooler’s Monitor.
Review internal temperature data - Use the Track or Field App to view the appliance’s internal temperature readings and assess any deviations from normal.
Check door opening events - Review the count and frequency of door openings, which can affect performance and cooling efficiency.
Review compressor operation - Use the app to check operational status, on/off cycles, and log data for the compressor.
Assess movement or tilt events - Look for recent movement or tilt events that may have affected the refrigeration system’s efficiency.
Evaluate cooler location and movement - Verify the asset's last known location and if there have been recent in-store movements.
Inspect alarms and error codes - Check for any recorded alarms or device error codes via the app or the cloud dashboard.
Review maintenance logs and technical diagnostics - Access stored diagnostics and recent maintenance actions in the app to guide further troubleshooting.

Here is a quick start checklist for Service Technicians visiting a cooler that is not performing as expected.