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Disable a cooler with Field App

This function lets any role with the correct permissions disable equipment (eg. coolers) in the field, eg when store owners are stocking unpermitted items in a cooler, or when the equipment is not located as agreed.

How it works

Software version Details
v5.36 or later

Instant disable

  • All outputs are turned off immediately (compressor, lights, fans)
  • An event code shows that the cooler has entered ‘Hard disable’
  • Display shows ‘Hd’ on screen

Delayed disable

  • The compressor is turned off after a random delay, between 2 new parameters: 'Cooler disable time min' and 'Cooler disable time max' with a range of 1-255 hours
    • Minimum default is 24 hours
    • Maximum default 72 hours
  • Lights and fans remain in normal operation
  • Display shows temperature or alarms as normal
  • An event code shows that the cooler has entered ‘Soft disable’

Other disable notes

  • This feature requires FW 4028+
  • A power cycle will not resume normal operation
  • When enabled the cooler returns to normal operation instantly
  • This feature is controlled by the same User Manager role configs
v5.35 or earlier
  • This disables the cooler when the compressor next turns off.
  • When the compressor turns off and stays turned off the cooler status moves to a Terminal Alarm 19. See how it works

Disable a cooler


1. Log on to Field app and connect to the cooler you want to disable.

2. On the SCS info screen for the cooler you are connected to tap DISABLE COOLER.

3. Depending on the software version: 

  • v5.36 or later - Select either Instant or Delayed then tap OK to confirm. 

  • v5.35 or earlier - Tap OK to confirm that you want to disable the cooler. There is also a checkbox saying ‘Don’t show this again':
    • If you leave this field unchecked, you will see this confirmation step next time you want to disable a cooler.
    • If you check this field, you won’t see this step again.
    • Tap OK again to confirm. Once the compressor turns off, it will not turn back on, resulting in a Terminal Alarm 19.  Anyone who now connects to it will see the notification “This cooler has been disabled.” and the cooler ID will also appear as disabled in the list of nearby coolers.
 Field_disable_ENG

In Report app (from v4.20 onwards) the Audit List page can be used to see all coolers in a disabled state.

Reactivate a cooler

Before starting: Ask your AoFrio administrator to update your permissions in User Manager to see this function.

1. Log on to Field app and connect to the disabled cooler you want to reactivate.

2. On the SCS info screen for the cooler you are connected to, tap ENABLE COOLER.

3. Tap OK to confirm that you want to enable the cooler, then tap OK again.

The SCS Controller will clear the Terminal Alarm and restart the compressor to re-enable the cooler.  Anyone who now connects to it will see the cooler listed as available.

Field_Activate_ENG

The Single Cooler page in Report app can be used to see the transition of cooler states.