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Install and authenticate Field app on your phone

How to set up the Field app on your mobile device.

icon_fieldapp

  1. Download and install the Connect Field app from Google Play or iOS app store (Search for “scs wellington” to find it). 
  2. When you first run “Connect Field”, you will be requested to enter an activation code. Contact your User Manager or AoFrio to receive your activation code (You must be connected to the internet at the time of activation).
    • Your Field app activation code is unique to you, and should NEVER be shared with anyone else, as it determines your personal access level for the app. The same code will give you access to all SCS apps you are authorized to use. 

  3. Once activation is complete, you must define a 4-digit PIN code. This can be any code unique to you. Each time you start the app, you will be required to enter this same PIN code. This is to prevent other people accessing the app from unlocked phones.

    • If you enter 3 failed PIN codes in a row, you will have to wait 5 seconds before trying to login again. Further incorrect PIN entries add 5 seconds to your wait time.

  4. settings - databases sept 2026You can see which databases you are activated against from the Settings screen. You can be activated to more than one database at the same time.

  5. Simply select ACTIVATE ANOTHER DATABASE, and enter the new database’s unique activation code, as in Step 2.
  6. Select a device to connect to from the list of visible devices. Select CONNECT to connect to the cooler.
    • Visible devices are filtered by your activation permissions, so devices you are not authorized to connect to will not be displayed.

    • The signal strength is the number in brackets on the right of the cooler ID. If signal strength is lower (more –ve) than -80, connection may be unreliable: move closer to the cooler. If multiple cooler IDs are visible, the strongest (least –ve) signal is likely to be the one closest to you and make sure Bluetooth is turned on.

See also: Video demonstration about installing and activating Field app

Troubleshooting and FAQs

  • My code isn't accepted. Check you're connected to the internet, then re-enter the code carefully. If it still fails, ask your administrator to confirm Field app is enabled for your role and that you haven't reached your Max. activated devices limit.

  • I have a new phone. Ask your administrator for help activating it — each user can only activate a limited number of devices.

  • Can I use a colleague's code? No. Codes are personal and set your access level. Ask your administrator for your own.

  • Can AoFrio give me a code directly? Usually not. Access is controlled by the organization that owns the coolers, so we'll direct you to them.

  • I forgot my PIN. Each wrong attempt adds a 5-second delay. Contact your administrator if you can't recover access.