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Pair the Monitor with a Gateway

Make a 1-to-1 association between a Monitor and a Gateway with Field app.

Before you start

Follow these steps if the OEM hasn't already made the 1-to-1 association between the Monitor and a Gateway during installation.
  • Gateway
    • Ensure you are in a location with a clear cellular network signal to set up and upload data to the Cloud.
    • Leave the Gateway powered OFF intially.
  • Field app
    • You will need a user role with permission to manage pairing with other AoFrio hardware. This can be granted through User Roles within AoFrio’s User Manager software.
    • Field app must be version 5.28 or later. You can check the Field app version from the menu within the app and download the latest version if required.
    • Your device must have an active internet connection to perform this configuration.
  • Monitor
    • Connect to the Monitor using Field app to confirm it is active and collecting data.

Pairing steps

  1. To pair the Monitor with a Gateway, go to Field app and select the SCS Controller from the list of visible devices and click CONNECT.

    NOTE: The list of available devices is filtered by your activation permission. Devices you are not authorized to connect to will not display.
  2. Open the main menu and select SCS SETUP.
  3. Click EDIT in the relevant rows to add details for the ASSET #, COOLER MODEL, and MANUFACTURER SERIAL #. Leaving the ASSET # field empty means the device will not be tracked.
  4. Click EDIT in the row for Gateway serial #.
  5. Either:
    1. Type in the Gateway serial number, OR
    2. Scan the QR code by clicking SCAN BARCODE.
  6. Click SAVE to complete the configuration.

You are ready to “power up” the Gateway. If it is already plugged in, unplug for at least 2 minutes then plug in again and “power on” for it to download the latest configuration.

 

 

Configuration troubleshooting

Issue reported
 Possible solution
Internet Connection Required
  • Gateway cannot find an internet connection.
 Check the Internet connection on your mobile device

Gateway already belongs to someone else.

  • The Gateway you are trying to associate has already been
    claimed to another bottler or company.
 Contact AoFrio support.

Gateway is already tracking.

  • The Gateway appears to betracking another device (eg.
    SCS Controller or Monitor) already.
 Click OK to proceed and override the association.

Monitor already being tracked

  • The Monitor appears as its being tracked by another Gateway already
 Click OK to proceed and override the association.