Help Center

Back to home

Help Center

Software

Lab, Cradle & Universal Programmer apps

Software

Field app

Field app software overview

Install and authenticate Field app on your phone

Add a cooler with an SCS Controller to your list on the Field app

Check your refrigerator status on the Field app home screen

Check the cooler event log with Field app

Check the status of cooler components with Field app

Diagnose cooler issues by comparing statistics with Field app

Log and update service requests with Field app

See more

Track app

Track app software overview

Activate Track app on your device

Find your cooler with Track app (iOS)

Upload data from your cooler to Track app

Power Savings Mode and Battery Optimisation in Track app (Android)

Check 'Scan Activity' status in Track app (iOS)

See more

Report app

Report app software overview

Set up Report app on your desktop

About 'Compressor power' and 'Compressor on time' in Report app

Edit your user preferences in Report app

Fix incomplete addressing in Report app

View Network Pro statuses in your fleet using Report app

How single cooler view works in Report app

View your fleet on customised maps with Report app

Edit asset display name in Report app

Create, view and update service requests using Report app

View energy consumption for your cooler fleet in Report app

See more

Lab, Cradle & Universal Programmer apps

Lab app overview

Get started with Lab app

Check cooler diagnostics using Lab app

Set asset information using Lab app

Edit the parameters in an SCS Controller using Lab app

Update firmware using Lab app

Cradle Programmer overview

Universal Programmer software overview

See more

User Manager

User manager software overview

Create a new user with User Manager

Manage role permissions in User Manager

Enable a role in your organization to use Track app

Set up and activate User Manager software on your desktop

Enable a role in your organization to use Field app

Enable a role in your organization to use Report app

Enable a role in your organization to use the Cradle Programmer app

Enable a role in your organization to use Lab app

Remove user access from AoFrio apps

See more

OEM Dashboard

SCS OEM Dashboard overview